Return Merchandise Authorization (RMA)

Returning a product to us for repair or any other reason is of course no problem.

However, to avoid any delay in processing your RMA, please use the form below.

If no RMA form has been sent in advance, the processing of the package will likely be
delayed.

Please note we charge €42,50 (ex.VAT) as an investigation fee.
If the problems found are covered by warranty, these costs will be waivered.

Repairs are shipped back with UPS and charged separately.

TIP: Please use track-and-trace option when shipping packages to us, that way we can check when and where the package is.

Customer Information

Customer number

Company

First name(Required)

Last name(Required)

Streetname(Required)

Streetnumber(Required)

Zipcode(Required)

City(Required)

Phone(Required)

Email(Required)

Date(Required)

Productic Information

Product name(Required)

Serial-No

Product-No (SKU)

Invoice-No

Purchased from:

Reason of RMA

Reason(Required)

Wrong Delivery

Defect

Other

Please explain below

Issue description/notes(Required)

Please note we charge €42,50 (ex.VAT) as an investigation fee. If the problems found are covered by warranty, these costs will be waivered. Repairs are shipped back with UPS and charged separately.(Required)

I confirm I have read the above conditions, and agree with them.

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Return Merchandise Authorization (RMA)

Customer Information

Productic Information

Reason of RMA

Eding CNC bv

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